Welcome to aa-parts.com

Customer care

To contact the customer service you:

- call [039] 348 87 82 780 (in case of non-response we call you as soon as possible);
- write a email to customer@aa-parts.com;
- or fill the contact form present in shop.

Before contacting AA-Parts Customer Service verify that you have performed all the operations described in the user's manual or product information paper included in the package. (Warning! The user's manual or product information paper can be supplied in electronic format and must be printed before use).

ODR - Online Dispute Resolution

Under Article 14 of Regulation 524/2013 / EU - Alternative Dispute Resolution - AA-Parts provides the link with the European web platform ODR.

Logo commission

Request documentation

If you need the user manual and maintenance you can request to AA-Parts using the contact form indicating the serial number of the winch and the required language.


AA-Parts warrants its products to be free from defects in materials or workmanship for a period of two years after original purchase. This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the AA-Parts component was purchased or through AA-Parts if the component was purchased directly from the website www.aa-parts.com.
Original proof of purchase is required.

Warning! The warranty is supplied in electronic format together with the winch, the other products can be downloaded directly from the shop to the next page.




Alberto Spada
Corso Sforza, 110
48033 Cotignola (Ra) Italy 

Tel. [039] 348 87 82 780
(in case of non-response we call you as soon as possible)


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AA-Parts uses only "technical" cookies.
This type of cookie is strictly necessary for the proper operation of certain sections of the website. These cookies, always sent from our domain, are necessary to correctly display the website and, in relation to the technical services offered, we will be increasingly used and then sent, unless you change the settings in your browser.

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